For counselors, teachers, or anyone else working with teenagers, this practical resource provides more than 90 ready-to-use lessons for teaching peaceful and successful ways of resolving conflict, including activities with typical adolescent scenarios and nearly 150 reproducible role-plays.  
For easy use, these materials are conveniently organized into three parts and printed in a large 8-1/4" x 11" lay-flat binding that opens flat for easy photocopying as many times as needed.  
PART I covers the basic concepts of conflict resolution. Here's just a sampling of activities and accompanying handouts you'll find in each of the seven sections:  
- Defining Conflict: Identifying the problem and underlying needs of two parties
 Homework From the New Student
The Brothers' Car  
 - Different Kinds of Conflict: Four types of conflict—inner, interpersonal, intra-personal, and inter-group
Identifying the Conflict Within a Class  
 - Dealing with Conflict: Conflict management styles...Which Style Will Work?  
 - Understanding Different Points of View: Viewing situations differently
 Looking Through Our Own Glasses  
 - Communicating: Open-ended questions, paraphrasing, toning down language, “I” statements, and more, to defuse anger in others
Reading Non-Verbal Cues
Noticing Mixed Messages  
 - Collaborative Problem Solving: The process of defining, brainstorming, and choosing alternatives
 Cooperation vs. Competition  
 - Mediating: Techniques of involving a third party, identifying interests, and mediating with a group
Dora Spills the Beans
Quarrel with the Quarterback
 
  PART II shows ways to apply the concepts in Part I to reduce conflict as it appears in various areas of the school:
- Conflict in the Counselor's Office: A seven-step process for mediating a dispute between two parties, distinguishing mediation from counseling
Two Chairs
From the Other Chair  
 - Conflict Resolution in the Classroom: Teaching the concepts in academic classes
Yugoslavia and China
King Lear's Problems  
 - Conflict Resolution in Extra-Curricular Activities: Practice in settling conflicts
Dealing with a Difficult Colleague
 Encouraging Nonviolence
 
  PART III explains how to establish, organize, and publicize a school-wide peer mediation program and includes a sample training agenda, script for a videotape and much more.  
In short, this unique resource gives you a complete program for helping students develop the conflict management skills they will need and use long after they have left your classroom!