Coping with Aggressive Behaviour: Personal and Professional Development

Incidences of aggression and physical violence in society are of growing concern to everyone, but those working in the caring professions are particularily at risk from the very people they are trying to help. Coping with Aggressive Behaviour looks at the incidence of attacks across professional groups and examines:

• where and when violence is likely to occur


• which individuals are most likely to be attacked


• common indicators of an imminent attack


• patterns of assault


• how both individuals and organizations can deal with incidents when they do occur


• what can be done to minimize the occurrence of attacks


• how organizations can develop better safety cultures for their staff


• how staff can be helped to deal with the aftermath of an attack

Self-assessment exercises and case studies challenge the reader to analyse his/her own experiences and preconceptions of when, and to whom, violence occurs. Providing practical guidance as well as a careful consideration of the issues involved, this book will ,be of interest to all those whose work may sometimes necessitate them being in potentially dangerous situations. It is a revised and updated edition of Facing Physical Violence, originally co-published with Routledge.